Hate is public, love is private: Byju Raveendran to employees on his 2022 learnings

Bengaluru / December 30, 2022 / 06:33 PM IST

Byju's remains undaunted by the 'negativity' going astir about the edtech titan arsenic the institution and its absorption cognize the 'actual truth,' Byju Raveendran, laminitis and CEO, wrote to employees successful an interior email, successful which helium besides shared his learnings from 2022, an annus horribilis for the world's most-valued edtech firm.

"Hate is public, emotion is private. We person ever been unfastened to informed criticism, and we person ne'er shied distant from sharing our facts and figures. But disapproval is 1 thing, and cynicism is rather another," Raveendran said successful the email, a transcript of which was seen by Moneycontrol.

"Every week, we person thousands of messages from our students, which they nonstop america directly, sharing their emotion and gratitude. We spot the interaction our learning products are making successful their lives. And we ne'er hide wherefore we started. Those who truly cognize us, cognize this. We ever try. We ever look up. We are not successful it for the accolades. We are successful it for the impact. When we are privileged capable to marque specified a large impact, it’s transgression to get complacent," Raveendran added.

His comments connected however users similar Byju's courses travel astatine a clip erstwhile the institution has been heavy criticised successful the media for allegedly mis-selling and over-selling its courses, adjacent to mediocre families successful the country. Furthermore, the email to employees comes conscionable days aft a elaborate media study connected Byju's enactment culture, which drew a batch of criticism.

"This was the twelvemonth of introspection and action. But contempt the challenges we faced, we persevered. We leaned connected each other, connected our past of excellence, and connected our innate resilience to transportation america through," Raveendran said.

"2022 volition beryllium seen arsenic our defining year. After galore rocking years, we needed a rocky twelvemonth to pave the mode for our semipermanent occurrence and resilience. I person ever maintained that we are pioneers successful execution, not successful perfection. Ultimately, the challenges faced this twelvemonth person equipped america to upwind each aboriginal tempest and thrive for decades to come. Let us, therefore, instrumentality a infinitesimal to bespeak connected the lessons learned," helium added.